At 1818 Fight Fitness, we want you to be completely satisfied with your purchase. If you are not happy with your order, please notify us via email within 10 business days of receipt. You can choose between a refund of the purchase price or an exchange of the goods. Please note that returned items must be unused, unworn, unwashed, undamaged, and in a condition suitable for resale. Returns that do not meet these conditions will not be accepted.
When notifying us of your intent to return any goods, please include a copy of your invoice. This return policy applies to non-defective goods and does not cover transport costs, except when goods are refused upon delivery. In cases where the goods supplied were incorrect and do not match your original order, we will refund the transport costs.
For defective goods, a 6-month warranty period from the date of receipt applies. If a defect occurs within this period, please contact us to arrange the return of the products. Note that defects caused by incorrect use, fair wear and tear, or negligence will not be covered under warranty, and such goods will not be accepted for credit.
Once your return is approved, we will process your refund within 3 working days. For hygienic reasons, returns on mouth guards and groin protectors are not accepted.
If you have any questions about our return policy or need additional information, please email us at info@1818fight.com.